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If you have any questions about the position or our application process, reach out to us at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.Facilities Management<h4>Job Description</h4>Essential FunctionsCustodial Operations 35%<ul><li>Coordinate with the Associate Director Facilities, Operations to manage custodial operations within the department.&nbsp;</li><li>Research and recommend appropriate furnishings, supplies and equipment throughout all areas.&nbsp;</li><li>Act as contact for vendors and suppliers. Work closely with manager of evening operations and manager of housekeeping operations to identify specific department requests and needs. Assist with identifying, prioritizing and provide critical information for capital projects.&nbsp;&nbsp;</li><li>Work with the supervisor of the grounds department regarding the readiness of the campus during inclement weather conditions including the scheduling of custodial staff support.</li></ul>Custodial Supervision 35%<ul><li>Supervise, train, motivate custodial staff to perform jobs effectively and safely.&nbsp;</li><li>Conduct frequent meetings with coordinating custodians and custodial staff to discuss plans and review policies and procedures, promoting a strong team approach and thorough understanding of departmental standards and work rules.&nbsp;</li><li>Regularly inspect work areas in academic and residential locations and follow up on service related issues.&nbsp;&nbsp;</li><li>Document building inspections and work with staff to address concerns and establish performance goals.&nbsp;</li><li>Evaluate and document custodial performance and work with Manager on progressive discipline if warranted. Interview job applicants and recommend new hires.&nbsp;</li><li>Encourage problem solving and create appropriate independent customer service skills within work group.</li></ul>Administration 20%<ul><li>Review and approve custodial payroll.&nbsp;</li><li>Maintain master spreadsheet recording all current supplies, chemicals and equipment. Oversee work order process, weekly staff reports, distribute and track overtime for custodial coverage, building checks, event support and additional projects when assigned.&nbsp;</li><li>Investigate, document, and prepare billing for all damages in academic buildings.&nbsp;</li><li>Maintain comprehensive knowledge of current union contract(s) and comply with all contract language.&nbsp;</li><li>Participate in and contribute to department and management meetings.</li></ul>Training 10%<ul><li>Contribute to the design and implementation of departmental training programs.</li><li>Schedule and conduct training sessions to ensure a high level of safety and cleanliness standards are upheld across divisions.</li><li>Attend educational opportunities aimed at enhancing professional skills. &nbsp;</li></ul>Minimum Qualifications1 to 5 years of relevant experienceSkillsExcellent verbal and written communication ability and customer service skills. Demonstrated ability to work with students, student organizations, faculty, and staff. Ability to organize and prioritize work, takes initiative, resolve problems, and manage teams. Must work well independently and manage multiple tasks simultaneously. Must be proficient in PC systems and software. Ability to work a flexible schedule, which includes evenings and weekends.Please attach BOTHa current resume and a cover letter in order for your application to be considered for this position . Be sure you have provided all attachments before submitting your application. <h4>You will NOT be able to attach additional files after you have hit the Submit button.</h4>Review of applications will beginJune 2, 2025Position Type:Regular<h4>About Smith College</h4>Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts.&nbsp; A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst.&nbsp;Students cross-enroll and faculty cross-teach across the Five Colleges. Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.As set forth in our mission and values, Smith College is committed to promoting a culture of &nbsp;equity and inclusion among students, staff and faculty. &nbsp;The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law. Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination.

Smith College

Facilities Manager, Custodial Operations

Summary: The Chief of Operations serves as a strategic advisor to the President and key operational leader for the College, directly supporting the President and the President’s Cabinet. The Chief Operating Officer collaborates closely with divisional vice presidents to drive strategic decision-making, enhance organizational efficiency, and align resources to support the college’s long-term goals. The role requires a proactive approach to identifying challenges, developing innovative solutions, and implementing strategies that advance the college's mission and vision.Leadership of Strategic Initiatives:&nbsp;<ul><li>Serves as a senior representative of the Office of the President, working collaboratively with senior leaders and managing office staff to execute complex, college-wide initiatives.&nbsp;</li><li>Acts as the primary liaison between the President’s Office and internal stakeholders, community leaders, government entities, and external partners to advance institutional priorities.</li></ul>Advisor and Strategic Partner:<ul><li>Serves as sounding board, issues manager, background researcher, and information conduit to the president.&nbsp;</li><li>Keeps the president abreast of issues, news, and concerns; ensures the accurate, proper, and timely flow of information and that the president has all the information necessary to make informed decisions.</li></ul>Executive Communications Oversight:<ul><li>Works closely with the Vice President of Institutional Advancement and the Director of Marketing and Strategic Communications to develop and disseminate messages from the President, ensuring clarity, consistency, and alignment with institutional goals.&nbsp;</li><li>Develops, reviews, and refines briefing materials, talking points, executive reports, and correspondence.</li></ul>Representation on Intuitional and External Platforms:<ul><li>Serves as a trusted proxy for the President at high-level meetings, events, and engagements, internally and externally, reinforcing institutional priorities and partnerships.</li></ul>Institutional Alignment and Strategic Execution:<ul><li>Ensures alignment with the college's strategic plan by working closely with the President’s Cabinet and the Curriculum, Planning, and Assessment team to define and implement key initiatives that support the institutional mission and values.&nbsp;</li><li>Provides executive-level guidance to ensure college priorities are well-coordinated, resource-efficient, and outcome-driven.</li></ul>Board Professional:<ul><li>Serves as the primary liaison between the Office of the President and the Board of Trustees, providing support, guidance, and expertise to the Board Chair and Trustees, including by assisting in the planning and development of agendas, supporting the work of Board committees, and collaborating with the Board Chair to set clear goals for the Board and help Trustees fulfill their roles.&nbsp;</li><li>Facilitates communication and relationship-building between the Board and senior leadership to ensure the Board is well-informed, engaged, and positioned to make strategic decisions that are aligned with the mission of and benefit the College.</li></ul>Executive Cabinet Operations:<ul><li>Plans and coordinates Cabinet meetings and retreats, setting strategic agendas, guiding discussions, tracking action items, and ensuring follow-through on key initiatives.&nbsp;</li><li>Provides executive-level administrative support to Cabinet functions, decision-making processes, and internal communication efforts.</li></ul>Leadership and Development of Office Staff:<ul><li>Directly supervise the Staff Assistant, fostering a high-performance culture.&nbsp;</li><li>Supports the planning and execution of the President’s public appearances, events with stakeholders, and community outreach efforts.</li></ul>Minimum Qualifications: <ul><li>Master’s degree plus 5-7 years of experience in a leadership role.&nbsp;</li><li>Alignment with the Holyoke Community College mission, vision, and values.</li><li>Ability to anticipate challenges and opportunities; think critically and strategically about institution-wide matters.&nbsp;</li><li>Extraordinary communication skills (writing, presentation, and personal) with a wide range of stakeholders.&nbsp;</li><li>Excellent judgment, diplomacy, tact, discretion, and follow-through.</li><li>Ability to maintain confidentiality in all interactions.</li><li>Flexibility and ability to navigate a complex, fast-paced environment.</li><li>Ability to execute with excellence and work to deadlines, inspiring others to do the same.&nbsp;</li><li>Strong organizational, collaborative, and project management skills.&nbsp;</li><li>Excellent proofreading skills and attention to detail.&nbsp;</li><li>Strong negotiation skills and ability to reach mutual points of agreement and benefit among peers and colleagues.&nbsp;</li><li>Knowledge of budget development and monitoring procedures.</li><li>Ability to collaborate effectively with multiple and varied constituencies.</li><li>Ability to create and maintain partnerships.</li><li>Skill in Microsoft Office software and Google Suite navigation.</li></ul> Equivalency Statement: We welcome and encourage applicants who do not meet the qualifications as stated above, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references.&nbsp; Preferred Qualifications:&nbsp; <ul><li>Ph.D. preferred.</li><li>Bilingual (Spanish/English).&nbsp;</li><li>Experience working in higher education.&nbsp;</li><li>Demonstrated experience with collective bargaining or working in a unionized environment.</li></ul>Full-time, Non-Unit Professional position Salary range:&nbsp;$119,107.30 - $131,503.38/year (Grade 9); plus a comprehensive State benefits package. &nbsp; Funding Source:&nbsp;StateHours: &nbsp;37.5 hours/week

Holyoke Community College

Chief of Operations

Under the general supervision of the Director of English for Speakers of Other Languages (ESOL), the&nbsp;Administrative Assistant I provides data management and analysis, process improvement, operational support and reception for HCC’s ESOL programs. HCC serves 700+ adult English learners annually in programs that meet in person and online. As a welcoming, organized, and analytical team member who works with diverse students and teams, the Administrative Assistant anchors operations to support the provision of high-quality services and manage and analyze data for compliance with funder policies, program objectives and continuous improvement. This position supports ESOL programs located in Holyoke (campus and downtown), Springfield, and other locations. Work will be performed in person and primarily from Springfield (STCC campus).&nbsp;Reception, Enrollment &amp; Registration:<ul><li>Ensures a welcoming, positive environment for diverse students, staff, and community members through reception and office management for busy adult school contexts.&nbsp;</li><li>Answers inquiries and provides routine information concerning program services. Refers to area programs for services not provided.</li><li>Develops systems and supports completion of varied student paperwork and required forms. Maintains confidential student files related to attendance, enrollment, assessment scores, goals, certificates, outcomes, etc.</li><li>Collaborates with College and partner staff to complete registration process. Proactively manages process to ensure student credentials are created.</li></ul>Data Management &amp; Process Improvement:<ul><li>Uses data management tools including the Department of Elementary &amp; Secondary Education (DESE) LACES database, Monday.com or other project management tools, and other college systems. Runs reports in LACES database and stays current on policy changes related to data entry, intake, waitlist, class enrollment, attendance, and ESOL assessments. Uses that knowledge to improve systems in collaboration with colleagues. Provides quality control for data and processes within the programs. Trains staff on use of program tools and reporting structures.&nbsp;</li><li>Enters class plans, student enrollment, attendance, assessment scores, outcomes, etc. on LACES database. Collaborates with teachers and advisors to ensure accurate data collection.</li><li>Prepares reports concerning program activities and student outcomes for program, Division, and funders.</li><li>Develops mechanisms for regular communication of student progress: attendance letters, assessment reports, etc. Generates reports on attendance and other outcomes for review by administrative and professional staff.</li><li>Assists Director/Assistant Director in management of HCC ESOL outcome data: creates and maintains spreadsheets that track progress towards program targets (enrollment, measurable skill gain, etc.). Revises and improves systems in response to database and policy changes.</li><li>Reviews and analyzes data concerning assigned program activities in order to improve work methods, determine progress, revise established procedures and/or to provide information to superiors.</li><li>Skillfully uses Microsoft Office and/or Google suite, including Excel/Sheets and Mail Merge, to build and&nbsp;</li><li>maintain a variety of tracking and reporting systems. Improves systems and workflow.</li></ul>Operational Support &amp; Other Responsibilities:<ul><li>Oversees, and coordinates the activities of clerical team (part-time clerical assistants, Clerks, etc.) to ensure high-quality, consistent processes and procedures.&nbsp;</li><li>Prepares standardized forms such as requisitions, direct pay requests, etc. according to detailed procedures. Places orders and tracks spending of supply, travel, and “other” lines: textbooks, non-instructional supplies, etc. Collaborates closely with Director, Assistant Director and Grants Accountant to manage communication with vendors.</li><li>Supports distribution, tracking and collection of technology lent to students.</li><li>Maintains and organizes inventory of needed supplies, books, and technology, and places orders (for approval from Cost Center director).</li><li>Collaborates on production of outreach materials and program projects, including coordinating annual student magazines, Success Posters, etc.</li><li>Supports logistics for special events (year-end celebrations, graduations, orientations, intake sessions, social events, field trips, etc).</li><li>Prepares general office correspondence and student certificates.&nbsp;</li><li>Supports proctoring of standardized assessments (eg TABE CLAS-E) as needed, during established working hours.&nbsp;</li><li>Performs other duties as assigned.</li></ul>Minimum Qualifications:&nbsp; <ul><li>Minimum of two plus years related experience or equivalent part-time experience in office work or substitutions for experience as described in State Classification Specifications;&nbsp;</li><li>Computer proficiency with Microsoft Office programs, such as Word and Excel and other programs as needed;&nbsp;</li><li>Attention to detail;</li><li>Excellent communication, organizational and customer service skills;</li><li>Ability to work effectively with a diverse faculty, staff and student body.</li></ul> Equivalency Statement: We welcome and encourage applicants who do not meet the qualifications as stated above, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references.&nbsp; Preferred Qualifications:&nbsp; <ul><li>Associate's degree or higher in related field;</li><li>Experience working in a diverse setting;&nbsp;</li><li>Bilingual skills and intercultural competence strongly preferred (Spanish, Portuguese, Arabic, Turkish, Vietnamese, Dari, Pashto, Ukrainian, or Russian);&nbsp;</li><li>Previous experience with LACES database, Monday.com or similar project management software, and/or Banner.</li></ul> *A comprehensive list of duties may be found at the Massachusetts Human Resources Division- Classification Specification under the “Administrative Assistant” series. &nbsp;<a href="https://www.mass.edu/forfacstaff/classificationspecs/home.asp" target="_blank">https://www.mass.edu/forfacstaff/classificationspecs/home.asp</a> Full-Time AFSCME unit position Bi-Weekly salary:&nbsp;$2,028.38. Grade 15, plus a comprehensive State benefits package. &nbsp;Funding Source: GrantHours: &nbsp;37.5 hours/week

Administrative Assistant I - English for Speakers of Other Languages Program

Serves as the Administrative Assistant for the Bartley Center (BC) and the Director of Athletics and Recreation.<ul><li>Provides administrative and office management support to the athletic director, coaches, and other staff members.</li><li>In consultation with the Director of Athletics &amp; Recreation, creates, maintains and disseminates the comprehensive schedule of athletics &amp; recreation building events including a daily depiction of internal and external events / rentals, athletic events, open gym, fitness classes, and van usage.</li><li>Develops and distributes athlete recruitment fliers and digital announcements.</li><li>Assists with the set up, take down, and facilitation of Bartley Center events.</li><li>Responsible for creating contracts, purchase orders, travel requests, and other logistics needed for team travel and BC facility use.</li><li>Tracks budget expenditures; establishes and maintains a filing system for encumbrances, purchase orders, invoices, receipts, and reimbursements in accordance with the HCC administrative policies and procedures.</li><li>Approves reservations of the Bartley Center space through the CourseDog reservation system, coordinates campus van usage through the CourseDog reservation system, documents driver compliance with the van driver training program.</li><li>Establishes modern methods of tracking and reporting on Bartley Center memberships and gym usage, disaggregating data as required. Reviews and analyzes membership and gym usage data in order to improve work methods, determine progress, and revise established procedures and/or to provide information to supervisors. Notifies all members when it is time to renew their membership.</li><li>Prepares monthly reports on BC memberships, BC utilization, and BC space reservations, including all revenue generated through memberships and reservations. Reports monthly on van usage, van condition, and van driver training. Maintains records in accordance with the College’s records retention policy. Files UBIT report with the office of Administration &amp; Finance on an annual basis.</li><li>Accepts and maintains student athlete physical forms for NJCAA Compliance in accordance with the College’s records retention policy. Composes letters for BC member insurance company inquiries. Maintains driver license records for insurance purposes.</li><li>Supervises department work study student(s). Supervises the BC front desk staff in the absence of the Director of Athletics and Recreation.</li><li>Collects, secures, records and deposits membership fees. Balances and verifies cash receipts and event payments. Alerts supervisor when issues arise. Reconciles end of month cash reports.</li><li>Maintains the BC supplies and equipment inventory, arranges for maintenance and repair of all equipment in consultation with the Director of Athletics &amp; Recreation.</li><li>Performs other related duties as assigned.&nbsp;</li></ul>REQUIRED:<ul><li>Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in office management, office administration, business administration or business management, the major duties of which included one or more of the following functions: purchasing, personnel management, budgeting, accounting, records management, work simplification, grants management, contract administration or program management, (B) any equivalent combination of the required experience and the substitutions below.&nbsp;</li></ul>Substitutions:&nbsp;I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.* II. An Associate’s or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.* *Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.<ul><li>Computer proficiency with Microsoft Office programs, such as Word and Excel and other programs as needed;&nbsp;</li><li>Ability to work in a fast-paced, high-volume office;&nbsp;&nbsp;</li><li>Excellent communication and organizational skills;&nbsp;</li><li>Ability to plan, prioritize, and coordinate event logistics;&nbsp;</li><li>Ability to work effectively with a diverse faculty, staff and student body.&nbsp;</li></ul>*A comprehensive list of duties may be found at the Massachusetts Human Resources Division- Classification Specification under the “Administrative Assistant” series. &nbsp;<a href="https://www.mass.edu/forfacstaff/classificationspecs/home.asp" target="_blank">https://www.mass.edu/forfacstaff/classificationspecs/home.asp</a>EQUIVALENCY STATEMENT: &nbsp;&nbsp;We welcome and encourage applicants who do not meet the qualifications as stated above, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references.&nbsp; PREFERRED:&nbsp;<ul><li>Associate's degree in related field.</li><li>Experience with Banner SIS or related student information system.&nbsp;</li><li>Experience working in higher education setting.&nbsp;</li></ul> Full-Time-Benefitted AFSCME Bi-Weekly salary:&nbsp;$2,028.38. Grade 15, plus a comprehensive State benefits package. &nbsp;Funding Source: StateHours: &nbsp;37.5 hours/weekHolyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.

Administrative Assistant I - Bartley Center Services

If you have any questions about the position or our application process, reach out to us at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.Alumnae Relations &amp; Development<h4>Job Description</h4>Job SummaryProvide administrative support across the Alumnae Relations team, toward the deeper engagement and investment of Smith’s alumnae. Provide wide-ranging support including coordination of emails on behalf of staff and volunteers, coordination with Gifts and Records to ensure that we are doing all that is possible to collect valid alum data for our records, running reports and providing data as needed to staff and volunteer partners. Support the implementation of virtual and in-person programming including, web conferencing logistics and management, data management, materials prep, event logistics, financial reconciliation, data entry; and other projects as assigned. Provide seasonal reunion administration, and seasonal support of reunion implementation. Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.Essential FunctionsData and Technology (25%):<ul><li>Partner with the Gifts and Records team to ensure that alum data updates are appropriately forwarded on from OAR.</li><li>Responsible for ensuring the collection/preparation/entry of participant data to help us better track alum participation in engagement activities.</li><li>Run reports as requested by staff or key alum volunteers</li><li>Provide administrative support to the buildout and launch of reunion registration each year</li><li>Support Reunion Student Worker program with the use of their scheduling platform</li></ul>Communications and Customer Service (25%):<ul><li>Respond to alum inquiries</li><li>Provide customer service support particularly in relation to reunion registration</li><li>Partner with staff on other teams to send emails on behalf of team members and volunteers.</li><li>Social media outreach; approve LinkedIn groups or otherwise verify alum status as appropriate</li></ul>Events (25%):<ul><li>Create event registrations/invitations; track responses and manage communication with registrants</li><li>Schedule events, rooms and catering</li><li>Coordinate travel and logistics for staff and alumnae; research and reserve venues and off-site catering</li><li>Coordinate materials prep for conferences and career events</li><li>Support event promotion/registration via email, social media platforms</li><li>Provide on-site logistical coordination and staffing for in-person events on campus</li><li>Provide full web conferencing support from event invitations to event implementation and moderation</li><li>General Administrative Support (20%)</li><li>Schedule, support, and attend team meetings</li><li>Support maintenance of team file organization on Google drive and network drive</li><li>Process A/P vouchers and reconcile payments, other bookkeeping support as requested</li></ul>Other duties (5%):<ul><li>Participate in team meetings, task forces and committees as required.</li><li>Back up other staff needs as necessary.</li><li>Perform related duties as required.</li></ul>All employees are expected to participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses):<ul><li>High school diploma plus 2-4 years of relevant experience and/or an equivalent combination of education and experience.</li><li>Experience working with individuals from diverse backgrounds.</li></ul>Preferred Qualifications:<ul><li>Associate's degree preferred.</li></ul>Skills:<ul><li>Excellent verbal and written communication skills.</li><li>Excellent computer skills, especially data entry experience.</li><li>Able to provide excellent customer service while interacting effectively with a diverse population including alumnae, students, faculty, staff and outside vendors.</li><li>Must be able to maintain confidentiality, work under pressure and be flexible.</li><li>Must possess strong organizational skills, attention to detail, be able to prioritize work effectively, take initiative and solve problems.</li><li>Must be comfortable with technology and willing to learn emerging technologies as necessary.</li><li>Proficient use of Microsoft Office (Word, Excel, PowerPoint), fundraising database or similar, and web conferencing software.</li></ul>Additional Information:<ul><li>Willingness to work occasional overtime with evenings and weekends (approximately 5 weekends per year).</li></ul>​Please attach BOTHa current resume and a cover letter in order for your application to be considered for this position . Be sure you have provided all attachments before submitting your application. <h4>You will NOT be able to attach additional files after you have hit the Submit button.</h4>Review of applications will beginJune 3, 2025Position Type:Regular<h4>About Smith College</h4>Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts.&nbsp; A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst.&nbsp;Students cross-enroll and faculty cross-teach across the Five Colleges. Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.As set forth in our mission and values, Smith College is committed to promoting a culture of &nbsp;equity and inclusion among students, staff and faculty. &nbsp;The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law. Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination.

Administrative Coordinator, Alumnae Engagement

If you have any questions about the position or our application process, reach out to us at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.Executive Education<h4>Job Description</h4>Who We're Looking For:A dynamic and energetic individual who is detail oriented and able to work tactically with a sense of urgency. This role supports program creation and facilitation through system administration of Moodle Workplace for all non-degree programming, and applies adult learning theory and analyzes data to improve program offerings. This role acts as program support; coordinating logistics, developing and publishing program support materials, managing invoicing as needed, and contributing to collaborative process improvement.&nbsp; Job SummaryPrimary responsibility for the system administration of Moodle Workplace for all Executive Education non-degree programming.Acts as a technical resource in support of the multiple platforms used in operating the department.Manages all phases of the learner and faculty experience that intersects with technology. Analyzes program and participant data to make program enhancements. Provides facilitation, administrative, content design and adult learning principles in support of programming. Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.Essential FunctionsManage Technology &amp; Systems:(60%):<ul><li>Apply adult learning theory, design models and best practices to build interactive learning experiences through LMS platform to reinforce course content</li><li>Create &amp; update program sites and courses for each program offering; blended, live on-line &amp; on-campus delivery modes</li><li>Provide instructional, LMS technical support, and troubleshooting expertise to executive education faculty and learners</li><li>Manage upgrades with LMS (Moodle Workplace); communicate changes to learners/faculty.</li><li>Stay current with learning technology trends; explore, evaluate and recommend new tools/technologies to enhance the user experience</li><li>Acts as a technical resource for multiple operational platforms within the department (Salesforce, Pardot, Blackthorn, etc.)</li><li>Develop ongoing training and training materials, visual aids for learner and faculty onboarding.</li></ul>Data analysis: (20%):<ul><li>Develop, implement and analyze post program surveys</li><li>Track enrollment and participant progress</li><li>Identify trends in utilization</li><li>Create and sustain departmental dashboard</li><li>Synthesize analysis using air table, tableau tools</li><li>Interprets data to make programming recommendations</li></ul>Program support: (20%):<ul><li>Coordinate program logistics; Moodle, Zoom</li><li>Lead development of program workbooks, faculty bios, content &amp; participant bios</li><li>Manage Faculty and Participant invoicing/purchase order process as necessary</li><li>Contribute to process improvement and quality initiatives</li></ul>All employees are expected to participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses):<ul><li>Bachelor's degree and between 3-5 years of relevant experience, preferably in a business or higher education context or an equivalent combination of education and/or experience.</li><li>Demonstrated experience with learning management systems.</li><li>Intermediate proficiency in MS Excel.</li><li>Experience working with individuals from diverse backgrounds.</li></ul>Preferred Qualifications:<ul><li>Moodle experience preferred.</li><li>Additional exposure to learning, CRM and tools; Tableau, Air table, Salesforce.</li></ul>Skills:<ul><li>Excellent communication, collaboration and interpersonal skills.</li><li>High attention to detail and accuracy.</li><li>Ability to synthesize data and translate into actionable insights and recommendations.</li><li>Organized, problem solver that can manage competing priorities and time-sensitve projects independently.</li><li>An understanding of adult learning theory and a learning mindset is beneficial.</li></ul>Please attach BOTHa current resume and a cover letter in order for your application to be considered for this position . Be sure you have provided all attachments before submitting your application. <h4>You will NOT be able to attach additional files after you have hit the Submit button.</h4>Review of applications will beginApril 14, 2025Position Type:Regular<h4>About Smith College</h4>Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts.&nbsp; A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst.&nbsp;Students cross-enroll and faculty cross-teach across the Five Colleges. Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.As set forth in our mission and values, Smith College is committed to promoting a culture of &nbsp;equity and inclusion among students, staff and faculty. &nbsp;The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law. Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination.

6 Administrative Staff Jobs in Holyoke, MA, USA