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If you have any questions about the position or our application process, reach out to us at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.Sociology<h4>Job Description</h4>Join Our Editorial Team: Become an Editorial Coordinator at Meridians Journal!Are you an editorial team member with a passion for high-quality publishing and content management? Meridians, a respected academic journal, is seeking an organized and detail-oriented Editorial Coordinator to support the production of our journal and help drive the editorial process from start to finish.In this role, you’ll work closely with the Meridians Editor and Administrative Manager to oversee all editorial operations, ensuring the highest standards of quality and professionalism. You’ll coordinate the submission process, manage peer reviews, assist with content development, and handle crucial editorial tasks such as copy-editing, proofreading, and fact-checking. Your ability to communicate effectively with contributors, editors, and reviewers will be key to maintaining a smooth, efficient workflow and ensuring excellence in every issue.As part of our editorial team, you'll play a vital role in crafting the voice and tone of the journal, while also managing communications such as newsletters, social media content, and event publicity. You’ll have the opportunity to enhance your editorial skills, collaborate across departments, and contribute to an impactful publication that connects with a global community.If you’re excited to grow your editorial expertise in a dynamic, supportive environment, we encourage you to apply!Job Summary:Support the work operations of the journal Meridians: feminism, race, transnationalism’s Editor(s), partnering in the timely and professional production of each issue. As the Editorial Coordinator for the journal, serve as its first point of contact with authors, reviewers and the press, representing the journal, Smith College, and the college’s academic mission with professionalism and integrity.&nbsp;Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.Job Responsibilities:Editorial Operations (50%):<ul><li>Assist the Meridians Editor and the Administrative Manager in the publication of the journal. Coordinate workflow and communication between contributors, editor, guest editors, editorial board, and publisher. </li><li>Coordinate all aspects of the submissions and publication process including intake, peer reviewer assignments, dispositions, auditing of Scholar One, issue content development and management, copy-editing, proof-reading, fact-checking, and copyright agreements, to ensure excellence in the quality of the publication and a high degree of professionalism in its operations. </li><li>Respond to inquiries and provide general information for publishers, editorial board, guest editors, reviewers, and contributors. </li><li>Perform related tasks as needed.</li></ul>Communication (20%):&nbsp;<ul><li>Support the Meridians Editor and the Administrative Manager of the Editorial Office in sustaining the flow and quality of double-anonymized peer review, timely dispositions, issue content development, issue marketing and branding, as well as communication and collaboration with the publisher.&nbsp;</li><li>Office-based communications, including dissemination of event notices across multiple platforms; serve as webmaster for the Meridians website, overseeing production of publicity and recruitment materials, including graphic design of event flyers and posters. </li><li>Oversee the production, copyediting, and proofreading of monthly Meridians newsletter and social media content. </li><li>Partner with other campus departments and offices in intercampus and alumnae communications.</li></ul>Administrative Support (20%): Support the Meridians Administrative Manager in the day-to-day operations and coordination of workflow of the Meridians Project, including:&nbsp;<ul><li>Coordination of space use, including scheduling, general maintenance, catering, set up for events, and external booking requests through 25Live.</li><li>Hiring, training and supervising student workers as needed, including facilitation of weekly student intern meetings, in coordination with the Administrative Manager, ensuring that events are appropriately scheduled in the shared calendar, and taking notes of items presented and decided at each meeting.</li><li>Providing coordination and administrative support for programs, events, and workshops of the Meridians Project.&nbsp;</li><li>Coordination with other departments and programs on campus as appropriate and assist with college-wide events as necessary.</li><li>Provide executive assistant support to the Editor as needed: arrange meetings, coordinate calendars, campus space, take minutes of meetings as needed; support photocopying, printing or other document publication needs for meetings; assist with provision of technical support, including supplies, equipment, and set up for events and online programming.</li></ul>Other Duties as Assigned (10%): <ul><li>Projects that support the overall direction of the journal and its integration with the college.</li></ul>MINIMUM REQUIRED Qualifications (education, experience, certifications, licenses, knowledge, skills):<ul><li>BA, Fields: WGSS, Area Studies, Race &amp; Ethnicity, Cultural Studies, or similar</li><li>Minimum of 2 years experience in publishing and/or academic</li><li>Areas </li><li>Operational and transactional experience within an academic or intellectual enterprise. </li><li>Experience with budget management and communications via print, web and social media. </li><li>Minimum two years working with undergraduates and faculty to support their learning, teaching, and/or research preferred.&nbsp;</li><li>Knowledge of Editorial Content Management Systems, preferably ScholarOne; Google Suite; Microsoft Suite; Wordpress or similar; Canva; Mailchimp; Zoom/webinar platforms; social media platforms</li></ul>Skills:<ul><li>Excellent time management and attention to detail required</li></ul>Preferred Qualifications:<ul><li>MA/MFA/pursuing Ph.D., Fields: WGSS, Area Studies, Race &amp; Ethnicity, Cultural Studies, or similar</li><li>Languages beyond English</li></ul> &nbsp;Please attach BOTHa current resume and a cover letter in order for your application to be considered for this position . Be sure you have provided all attachments before submitting your application. <h4>You will NOT be able to attach additional files after you have hit the Submit button.</h4>Review of applications will beginApril 25, 2025Position Type:Regular<h4>About Smith College</h4>Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts.&nbsp; A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst.&nbsp;Students cross-enroll and faculty cross-teach across the Five Colleges. Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.As set forth in our mission and values, Smith College is committed to promoting a culture of &nbsp;equity and inclusion among students, staff and faculty. &nbsp;The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law. Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination.

Smith College

Administrative Assistant, Editorial Coordinator - Meridians Project Office

If you have any questions about the position or our application process, reach out to us at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.College Relations<h4>Job Description</h4>The Social Media Manager is a member of the College Relations and Communications team, driving strategic initiatives to enhance Smith College’s reputation and engagement. Reporting to the Director of Digital Strategy and Creative Services, this creative and detail-oriented role is responsible for developing and managing content for the college’s main social media channels, the president’s Facebook and Instagram accounts, and the alum Facebook account, among others. The Social Media Manager collaborates with teams across the college—including the Office of Admission—to align communications with marketing, recruitment, and fundraising goals. This position requires occasional evening and weekend work for event coverage, including commencement.Take appropriate actions to support a diverse workforce and participate in the college’s efforts to create a respectful, inclusive, and welcoming work environment. Essential Functions:Direct and implement strategic social media communications plans 60%<ul><li>Create and implement social media strategies and campaigns to grow and engage target audiences.&nbsp;</li><li>Develop, write, design, edit, source, and schedule engaging content for Smith College’s primary social media platforms, including Instagram, X, Facebook, TikTok, YouTube, and LinkedIn, as well as the president’s Facebook and Instagram accounts and the alum Facebook account, among others.&nbsp;</li><li>Collaborate with teams across the college (e.g., Office of the President, Office of Admission, Alumnae Relations and Development, Student Life, and Residence Life) to align content with broader communication goals.&nbsp;</li><li>Maintain a consistent posting schedule that reflects the overall content strategy.&nbsp;</li><li>Develop and manage an editorial calendar to ensure strategic, timely content delivery.&nbsp;</li><li>Oversee creative production to deliver high-quality visuals, videos, and social media assets.&nbsp;</li><li>Monitor engagement, respond to comments and messages, and foster meaningful interactions.&nbsp;</li><li>Create and manage paid advertising campaigns to support strategic goals.&nbsp;</li><li>Write occasional news stories and student profiles for the website.&nbsp;</li><li>Upload videos to YouTube and create captions as needed.</li></ul>Support, Mentor, Direct and Supervise&nbsp;20%<ul><li>Recruit, supervise, and creative direct student workers who assist in creating content such as photos, videos, and social media takeovers.</li><li>Serve as the college’s social media expert, providing guidance and support to colleagues managing departmental social media accounts.</li><li>Establish and uphold social media guidelines to ensure consistency in tone, style, and brand representation across all platforms.</li></ul>Monitoring and Research 10%<ul><li>Track social and online media trends to ensure all communications follow best practices, align with college policies, and meet the institution's evolving needs.</li><li>Stay informed of potential issues and take proactive steps to address and resolve them.</li></ul>Analytics and Reporting 10%<ul><li>Track and analyze performance metrics across platforms using tools such as Sprout Social and Meta.&nbsp;</li><li>Share insights and reports with the Director of Digital Strategy and Creative Services and other stakeholders across the college.&nbsp;</li><li>Use data-driven insights to refine content strategy and enhance campaign performance.</li></ul>Other Functions:<ul><li>Perform other duties as assigned by management.</li></ul>Minimum Qualifications:<ul><li>Bachelor's Degree in Marketing, Communications, or related Field</li><li>1 to 5 years of experience in Social Media&nbsp;</li></ul>Knowledge of:<ul><li>Proven experience in planning and executing successful social media campaigns that drive engagement and growth.&nbsp;</li><li>Expertise in social platform management tools (e.g., Sprout Social).&nbsp;</li><li>Strong understanding of marketing and branding principles.&nbsp;</li><li>Experience managing paid social media campaigns and tracking performance.&nbsp;</li><li>Proficiency with Adobe Creative Suite and Canva for content creation.</li></ul>Skills<ul><li>Excellent oral and written communication skills;&nbsp;</li><li>Excellent editing and proofreading skills;</li><li>Excellent interpersonal skills with the ability to develop cohesive working relationships;</li><li>Excellent graphic design, photography and video creation and production skills;</li><li>Creative, enthusiastic, and strategic with an ability to suggest improvements and flexibility to adapt to change;&nbsp;</li><li>Ability to process suggestions, corrections, and feedback constructively and professionally;&nbsp;</li><li>Strong analytical skills with the ability to interpret data and make data-driven decisions, and to synthesize research findings into reports;</li><li>Demonstrated ability to create a content calendar that aligns with priorities and events;</li><li>Ability to work independently and as part of a team;</li><li>Ability to manage multiple priorities and projects concurrently in a fast-paced, deadline-driven environment;</li><li>Organized with excellent attention to detail;&nbsp;</li><li>Shows a sense of urgency, keeps projects on schedule, and ensures deadlines are met;</li><li>Leadership and creative direction skills.</li></ul>Please attach BOTHa current resume and a cover letter in order for your application to be considered for this position . Be sure you have provided all attachments before submitting your application. <h4>You will NOT be able to attach additional files after you have hit the Submit button.</h4>Review of applications will beginApril 30, 2025Position Type:Regular<h4>About Smith College</h4>Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts.&nbsp; A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst.&nbsp;Students cross-enroll and faculty cross-teach across the Five Colleges. Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.As set forth in our mission and values, Smith College is committed to promoting a culture of &nbsp;equity and inclusion among students, staff and faculty. &nbsp;The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law. Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination.

Social Media Manager

If you have any questions about the position or our application process, reach out to us at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.Executive Education<h4>Job Description</h4>Who We're Looking For:A dynamic and energetic individual who is detail oriented and able to work tactically with a sense of urgency. This role supports program creation and facilitation through system administration of Moodle Workplace for all non-degree programming, and applies adult learning theory and analyzes data to improve program offerings. This role acts as program support; coordinating logistics, developing and publishing program support materials, managing invoicing as needed, and contributing to collaborative process improvement.&nbsp; Job SummaryPrimary responsibility for the system administration of Moodle Workplace for all Executive Education non-degree programming.Acts as a technical resource in support of the multiple platforms used in operating the department.Manages all phases of the learner and faculty experience that intersects with technology. Analyzes program and participant data to make program enhancements. Provides facilitation, administrative, content design and adult learning principles in support of programming. Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.Essential FunctionsManage Technology &amp; Systems:(60%):<ul><li>Apply adult learning theory, design models and best practices to build interactive learning experiences through LMS platform to reinforce course content</li><li>Create &amp; update program sites and courses for each program offering; blended, live on-line &amp; on-campus delivery modes</li><li>Provide instructional, LMS technical support, and troubleshooting expertise to executive education faculty and learners</li><li>Manage upgrades with LMS (Moodle Workplace); communicate changes to learners/faculty.</li><li>Stay current with learning technology trends; explore, evaluate and recommend new tools/technologies to enhance the user experience</li><li>Acts as a technical resource for multiple operational platforms within the department (Salesforce, Pardot, Blackthorn, etc.)</li><li>Develop ongoing training and training materials, visual aids for learner and faculty onboarding.</li></ul>Data analysis: (20%):<ul><li>Develop, implement and analyze post program surveys</li><li>Track enrollment and participant progress</li><li>Identify trends in utilization</li><li>Create and sustain departmental dashboard</li><li>Synthesize analysis using air table, tableau tools</li><li>Interprets data to make programming recommendations</li></ul>Program support: (20%):<ul><li>Coordinate program logistics; Moodle, Zoom</li><li>Lead development of program workbooks, faculty bios, content &amp; participant bios</li><li>Manage Faculty and Participant invoicing/purchase order process as necessary</li><li>Contribute to process improvement and quality initiatives</li></ul>All employees are expected to participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses):<ul><li>Bachelor's degree and between 3-5 years of relevant experience, preferably in a business or higher education context or an equivalent combination of education and/or experience.</li><li>Demonstrated experience with learning management systems.</li><li>Intermediate proficiency in MS Excel.</li><li>Experience working with individuals from diverse backgrounds.</li></ul>Preferred Qualifications:<ul><li>Moodle experience preferred.</li><li>Additional exposure to learning, CRM and tools; Tableau, Air table, Salesforce.</li></ul>Skills:<ul><li>Excellent communication, collaboration and interpersonal skills.</li><li>High attention to detail and accuracy.</li><li>Ability to synthesize data and translate into actionable insights and recommendations.</li><li>Organized, problem solver that can manage competing priorities and time-sensitve projects independently.</li><li>An understanding of adult learning theory and a learning mindset is beneficial.</li></ul>Please attach BOTHa current resume and a cover letter in order for your application to be considered for this position . Be sure you have provided all attachments before submitting your application. <h4>You will NOT be able to attach additional files after you have hit the Submit button.</h4>Review of applications will beginApril 14, 2025Position Type:Regular<h4>About Smith College</h4>Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts.&nbsp; A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst.&nbsp;Students cross-enroll and faculty cross-teach across the Five Colleges. Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.As set forth in our mission and values, Smith College is committed to promoting a culture of &nbsp;equity and inclusion among students, staff and faculty. &nbsp;The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law. Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination.

Educational Media Partner

If you have any questions about the position or our application process, reach out to us at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.Global Studies Center<h4>Job Description</h4>This is a 52-week position working 26.25 hours per week. Job SummaryThe Financial Operations Specialist is responsible for the coordination of Global Studies Center budget processes which includes study abroad and international student and scholar budgets and gift fund accounts, and ensuring the financial integrity of complex budget accounts representing approximately $9 million. This includes coordination of the budget submission process, reporting, reconciliation, and analysis of Smith programs abroad budgets (traditional Smith Programs Abroad and Faculty-led Global Experience programs); Direct Enroll university accounts; the Home School Fee accounts; International Experience Grants; and the operating budget accounts of the Global Studies Center.Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.Essential FunctionsBudget process management and analysis<ul><li>Establish and maintain accurate accounts payable and reporting systems for a complex set of over 68 international program affiliates, including universities, program providers, and service vendors; as well as Smith program accounts abroad and students’ direct deposit stipends; representing total departmental budgets of approximately $9 million.</li><li>Reconcile accounts on a monthly basis and ensure that discrepancies are brought to the attention of the Director or appropriate budget manager and, as needed, to the Controller’s Office.</li><li>Coordinate reconciliation of account transfers, program refunds or unrecoverable program charges with the Controller’s Office and/or Student Financial Services.</li><li>Review, reconcile and provide regular reports for department organizational accounts to the Director.</li><li>Conduct research on program cost structures and provide analysis of cost projections for fiscal year budgeting process</li><li>Assists the Director and others in the annual preparation and submission of budget projections and requests.</li><li>Identify, develop and assist in the design of accounting and budget management systems needed to support new and ongoing program management, in coordination with the Director, ITS and the Controller’s Office.</li></ul>Financial administration <ul><li>Administer timely processing of payments to international program providers, including check requests, wire transfer requests, and credit card direct payments.</li><li>Prepare payment requests for student stipends, grants, and discretionary funding, including emergency funding requests, International Experience Grants, and other grants administered by the Global Studies Center.</li><li>Manage and oversee reporting for all departmental credit card charges and accounts, ensuring journal transfer to appropriate accounts as needed.</li></ul>Communication, training, and staff support<ul><li>Serve as principal liaison with accounts payable, student financial services, controller's office, cashier's office, and international program providers and institutions.</li><li>Provide regular communication with on-site Directors of Smith programs abroad regarding budget reports and expense reconciliation.</li><li>Communicate directly with students and parents regarding student stipends, including appeals of stipend amounts.</li><li>Develop and deliver budget training to Smith program staff responsible for oversight of study abroad program budgets.</li><li>Implement, monitor, evaluate and communicate budget policies and procedures to office staff and program staff, in coordination with the Director.</li></ul>All employees are expected to participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses)Associate’s degree or equivalent, plus one to three years of relevant experience, or an equivalent combination of education and/or experience. Financial accounting and budget reporting experience required.Experience working with individuals from diverse backgrounds.Preferred Qualifications Experience explaining complex financial matters to a range of stakeholders, including students and parents.SkillsAbility to organize and prioritize work, take initiative, resolve problems, and manage multiple tasks simultaneously. Excellent analytical and communication skills - listening, verbal, written and interpersonal - with demonstrated ability to be discreet and maintain confidentiality regarding student records. High proficiency in MS Office or Google Drive applications, particularly in working with spreadsheets.Please attach BOTHa current resume and a cover letter in order for your application to be considered for this position . Be sure you have provided all attachments before submitting your application. <h4>You will NOT be able to attach additional files after you have hit the Submit button.</h4>Review of applications will beginApril 4, 2025Position Type:Regular<h4>About Smith College</h4>Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts.&nbsp; A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst.&nbsp;Students cross-enroll and faculty cross-teach across the Five Colleges. Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.As set forth in our mission and values, Smith College is committed to promoting a culture of &nbsp;equity and inclusion among students, staff and faculty. &nbsp;The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law. Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination.

Financial Operations Specialist

If you have any questions about the position or our application process, reach out to us at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.Alumnae Relations &amp; Development<h4>Job Description</h4>Job SummaryWorking within the Alumnae Relations and Development department, the Assistant Director of Digital Engagement and Marketing develops and implements digital strategies that engage alums and donors. Under the supervision of the Director of Alumnae and Donor Communications, this role strategizes and defines the intersection of overall marketing strategies and existing digital platforms. This role oversees two Communication Coordinators responsible for the bulk of the department’s digital and print communication production, ensuring effective calendaring, project management, fundraising campaigns, Pardot journeys, segmentation, accessibility and more. The Assistant Director will provide analysis on the effectiveness of various campaigns and tools and make suggestions for strategy changes. To be successful, the Assistant Director must be comfortable working in a fast-paced, team-oriented environment with strong attention to detail and experience with digital marketing campaigns, social media and data analysis.Take appropriate actions to support a diverse workforce and participate in the college's efforts to create a respectful, inclusive and welcoming work environment.&nbsp;&nbsp;&nbsp;&nbsp;Essential FunctionsDigital Strategy &amp; Analytics (55%)The Assistant Director of Digital Engagement and Marketing will have an understanding of digital marketing best practices and knowledge of emerging trends in digital marketing, especially when it comes to email marketing, cross-channel strategies, segmentation strategies and accessibility. They will also develop a deep understanding of the Smith College toolkit and its capabilities in order to advise and direct the most effective use of college resources. They will support their team in producing digital marketing efforts aimed at increasing alums awareness, affinity and engagement across the digital landscape (email, social, web). Maintain master calendar for all email communications, manage email requests and schedule emails for colleagues in Alumnae Relations and Development. Use Smith’s style guide and visual identity toolkit to copyedit and proofread content, and ensure that all messages meet visual communication and brand standards as well as Smith’s equity and inclusion goals. Develop quality control (QC) procedures to ensure accuracy of messaging and data for all emails; add to and revise QC documents on an ongoing basis. Analyze and report ROI data related to result tracking, segment composition and population performance.Production Management (40%)Oversee two Communication Coordinators who execute the production of most departmental marketing outreach including email and print. Ensure continued alignment with quality control and strategy goals. Master the data and systems in use to provide proper oversight and to backfill as necessary. Look for process efficiencies and ways to better integrate requested email sends into departmental strategy.&nbsp; Train the team on the most effective use of data and technology to execute on desired deliverables. Oversee project management and calendar of activities, ensuring they fit properly within the larger communications strategy.Other Functions (5%)Participate in team meetings, task forces and committees as required. Back up other staff needs as necessary. Perform related duties as required.All employees are expected to participate in the college's efforts to create a respectful, inclusive and welcoming work environment.Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses)Bachelor’s Degree. Minimum of five years of progressive work experience in email marketing, digital engagement and communications.Experience working with individuals from diverse backgrounds.Preferred QualificationsSignificant experience in higher education philanthropy or closely related service organization preferred. Supervisory experience preferred.Skills <ul><li>Advanced knowledge of Pardot and Salesforce (or similar tools); proficiency in HTML and Drupal</li><li>Exceptional verbal and written communication, interpersonal, customer service, organizational and time management skills</li><li>Familiarity with and commitment to understanding the needs and preferences of a highly diverse group of constituents to foster engagement and relevance across demographic groups</li><li>Experience with copyediting and proofreading</li><li>Segmentation experience</li><li>Familiarity with direct marketing best practices as well as social media and web trends, tools and analytics</li><li>Familiarity with Google and Adobe Creative Suites</li></ul>#ALM&amp;DEV#Please attach BOTHa current resume and a cover letter in order for your application to be considered for this position . Be sure you have provided all attachments before submitting your application. <h4>You will NOT be able to attach additional files after you have hit the Submit button.</h4>Review of applications will beginJanuary 28, 2025Position Type:Regular<h4>About Smith College</h4>Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts.&nbsp; A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst.&nbsp;Students cross-enroll and faculty cross-teach across the Five Colleges. Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.As set forth in our mission and values, Smith College is committed to promoting a culture of &nbsp;equity and inclusion among students, staff and faculty. &nbsp;The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law. Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination.

5 Administrative Staff Jobs in Northampton, MA, USA