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At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will&nbsp;join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.You will make an impact by:&nbsp;<ul><li>Act as primary point of contact for coordination of campus/office operations (i.e. security, facilities, IT, parking, HR, UA, and special programs) and provide administrative support to campus leadership as needed</li><li>Plan, organize, and coordinate campus events (orientations, trainings, health fair, team meetings, seasonal events, special guest visits) including collateral distribution, room coordination, facilities, IT set up and calendar invitations</li><li>Manage space planning and parking needs for the campus/office population, including office/classroom usage and meetings, work with facilities to address building concerns</li><li>Setup and onboard new associates to the site</li><li>Centralize purchasing for campus departments for office supplies, associate and student meals, event décor/snacks, diplomas, business cards, hotel reservations and conferences, managing purchases within established budget guidelines</li><li>Reconcile all credit card purchases including posting to general ledger codes and collecting/attaching department head/ED approvals and receipts, and process campus check requests</li><li>Receive and distribute mail and supplies, including payroll distribution and routing of correspondence to and from appropriate parties</li><li>Work with outside vendors/visitors to obtain completed certificates of insurance as needed</li><li>Establish and ensure HR/Employment policies and procedures are posted and updated, as needed.</li><li>Work with Safety and Security to organize campus emergency response team and support drills and safety events</li></ul>Your Experience Includes:<ul><li>Minimum of three years’ experience performing complex and responsible office and administrative duties, preferably including high level administrative support work for multiple departments in an academic or business office environment</li><li>Proficient in Microsoft Office and advanced in Word, Excel, PowerPoint, and Visio.</li><li>Proficient with Outlook email, calendar, and scheduling assistant.</li></ul>Education:<ul><li>Associates degree or equivalent work experience required.</li></ul>Certifications:<ul><li>CAP (Certified Administrative Professional) designation desired</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Administrative Coordinator

Reporting to the Director, Analytics Intelligence, the Senior Data Scientist provides analytical guidance and support to organizational decision makers via analysis, interpretation, and modeling of data. Leverages critical thinking and problem-solving skills to extract valuable business insights. Supports the entire analytics lifecycle including requirements gathering, problem formulation, solution design, analytical modeling, and presenting findings. Develops algorithms to extract and leverage insights from data to optimize organizational opportunities. Supports the deployment and implementation of analytical solutions with constant performance monitoring. Possesses a passion for applying data and analytics while consistently developing personal and organizational capabilities. Aids the organization to consistently be more data-driven and seek actionable insights. Tells a story with data by finding relationships, drawing conclusions, and making recommendations. Develops predictive models and prescriptive solutions to help maximize student success for all students. Possesses an initiate ability to apply a champion-challenger approach throughout the analytics lifecycle. Mines complex data to create statistical models, reports/visualizations, machine learning models, and identify champion predictive models for deployment. May provide guidance to Data Scientist(s).&nbsp;Essential Functions and Responsibilities<ul type="disc"><li>Design and write programs and algorithms to train, test and develop complex analysis, predictive models, and detailed insights using Python, R, SPSS Modeler, SAS, and other appropriate best practice tools. Perform ad hoc requests to provide supervised and unsupervised analysis on student academic and success data, recruitment and enrollment data, state board pre-licensure exams, financial and operational data, and other efforts as assigned.</li><li>Analyzes enterprise-wide data to understand behaviors and trends. Applies iterative process of analyze, test, learn, pivot or scale approach to analytical solutions. Develops and maintains predictive models to support prescriptive solutions including machine-learning algorithms. Applies both supervised and unsupervised methods to discover hidden insights within data.</li><li>Interprets data using statistical techniques to analyze results and present output. Presents information using data visualization techniques and software. Distills complex data sets into a narrative that optimizes organizational outcomes while applying the art of storytelling. Proposes solutions and strategies to solve business opportunities. Monitors deployed solutions to ensure degradation and issues are proactively identified.</li><li>Query, extract and mine necessary large data from Oracle CVUE database, CRM, IR&amp;A Data Warehouse, College Board, IPEDS, National Student Clearing House, Common Dataset, and other utilities and sources. Be a champion of rigorous data integrity and collection across the institution.</li><li>General Scope of Responsibilities: Collaborates with key stakeholders.</li><li>Adheres to University policies and procedures and conducts job responsibilities in accordance with the standards set out in the University's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and state laws, and applicable professional standards.</li><li>Performs other duties as assigned.</li></ul>&nbsp;Preferred Education, Certifications and Licensures<ul type="disc"><li>Master's degree or higher in data science, statistics, economics, mathematics, engineering, or a related quantitative field is strongly preferred.</li></ul>Required Education<ul type="disc"><li>Bachelor's degree in data science, statistics, economics, mathematics, engineering, or a related quantitative field is required.</li></ul>&nbsp;Required Experience and Skills<ul type="disc"><li>5+ year's experience in a data science or advanced analytics role.</li><li>3+ year's experience developing, deploying, and implementing predictive models.</li><li>Superior experience and working knowledge of model design, data analysis, exploratory quantitative methods feature/variable creation, model development, analytical solution implementation, and explainable advanced analytics methods.</li><li>Proven experience investigating difficult problems with a natural curiosity in data discovery to create a high- quality solution.</li><li>Demonstrated experience with hypothesis testing to ensure limitations and assumptions are either validated or minimized.</li><li>Working knowledge of relational databases and database query tools (SQL Server or similar).</li><li>Demonstrated experience with cloud environments including Azure, AWS, Google cloud, advanced analytic methods including machine learning techniques (Gradient Boosting, Random Forest, Neural Networks, Clustering, PCA, NLP, Image analytics, etc.</li><li>Familiarity with model explanation methods including SHAP, PDP, LIME, Sabaas, etc.</li><li>Experience creating data visualizations using Power BI, Tableau, or similar applications.</li><li>Proficiency using R, Python, SAS, or similar languages.</li><li>Strong Excel skills.</li></ul>&nbsp;#LI-AM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Senior Data Scientist

Reporting directly to the Chief People Officer, the Executive Assistant &amp; Executive Recruiting Coordinator performs a variety of advanced, diverse, and confidential administrative support duties requiring a broad range of skills and deep knowledge of organizational policies and procedures. The role provides high-level executive support, including preparing meeting agendas, presentations, and correspondence; completing non-routine assignments; coordinating busy and shifting executive calendars; scheduling and coordinating meetings and conferences; attending meetings to record, prepare, and distribute minutes and reports; and processing confidential and sensitive information. The position serves as the primary liaison for executive and other senior management personnel.&nbsp;In addition, this role provides operational ownership and coordination for executive recruitment activities and serves as a key liaison between the Chief People Officer, HR Leadership, executive candidates, and internal and external stakeholders. The position requires sound judgment, discretion, and the ability to manage complex, high-visibility initiatives with minimal oversight. Regular interaction with C-suite leaders, executive candidates, external search partners, and internal finance and legal partners is required to ensure a consistent, high-quality executive candidate experience.&nbsp;Essential Functions and Responsibilities<ul><li>Executive Support<ul><li>Manage complex calendars, schedule meetings, and coordinate travel arrangements, itineraries, and agendas.</li><li>Produce and edit documents (PowerPoint, Excel, Word, etc.) with a high level of polish suitable for executive-level review. Demonstrate ability to take information and concepts and translate them into professional-level documents. Preparation for EXCOM meetings and senior management meetings including tracking action items.</li><li>Serve as a trusted gatekeeper, prioritizing access to the Executive’s time and maintaining confidentiality at all times.</li><li>Facilitate expense processing, vendor coordination, invoice management, and budget tracking.</li><li>Work closely and effectively with the Executive to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately.</li><li>Track action items and ensure timely follow-up on deliverables.</li><li>Work collaboratively across departments to provide a bridge for smooth communication between the Executive's office and others; demonstrating credibility, trust and support with senior management staff. Maintain key relationships and communications internally and externally to ensure business needs are met.</li></ul></li><li>Executive Recruitment &amp; Onboarding<ul><li>Lead end-to-end coordination of executive recruitment, including interview scheduling, travel logistics, candidate hosting, and delivering a positive candidate experience aligned with our brand.</li><li>Administer pre-assessment tools, launch background checks, generate offer letters, and manage relocation and onboarding plans.</li><li>Generate and distribute executive recruitment reports for senior leadership and coordinate appropriate search update meetings and cadence.</li><li>Drive efficiency and continuous improvement in administrative, recruitment, and reporting processes.</li></ul></li><li>Operational &amp; Strategic Support<ul><li>Organize team meetings, off-sites, and special events, partnering with other assistants to ensure flawless execution.</li><li>Handle sensitive HR materials, executive correspondence, and separation documentation with discretion.</li><li>Ensure compliance with company policies and serve as a role model for integrity and professionalism.</li><li>Manage projects with broad organizational impact, including HR programs, annual planning cycles, and leadership initiatives.</li></ul></li><li>Leverage technology and creative resources to deliver results.</li></ul>Preferred Education, Certifications and Licensure Preferred Experience and Skills<ul><li>Experience owning executive recruitment operations or senior-level talent processes preferred.</li></ul>Required Education, Certifications, and Licensures<ul><li>High school diploma or equivalent.</li><li>Bachelor's Degree or some college course work in accounting, administrative and personnel management, and data processing preferred.</li><li>Certified Administrative Professional (CAP) designation preferred.</li></ul>Required Experience and Skills<ul><li>5+ years of progressively responsible experience supporting senior executives, with significant experience supporting C-suite leaders.</li><li>Proven ability to manage highly confidential information with discretion and sound judgment.</li><li>Ability to stay calm under pressure and help find solutions when needed.</li><li>Advanced proficiency in Microsoft Office Suite.</li><li>Exceptional written and verbal communication skills, with the ability to produce executive-ready materials.</li><li>Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.</li><li>Strong interpersonal skills with the ability to build stakeholder relationships, influence outcomes, anticipate needs, and operate autonomously.</li><li>Experience working in complex, fast-paced, and highly visible organizational environments.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Executive Assistant II/Executive Recruiting Coordinator

At American Career College, Educational Foundation, we share a&nbsp;passion for students and transforming education!&nbsp;As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to change their own lives!&nbsp;You will make an impact by:<ul><li>Being responsible for the retention of our students by providing services for our students seeking their HSE. </li><li>Providing feedback to appropriate associates on the student's progress and prepares reports as directed. </li><li>Communicating/marketing internally to increase participation in the HSE program and assists in developing annual program plans/objectives for retention.</li></ul>&nbsp;Your experience includes:&nbsp;<ul><li>Requires developed skills through the application of standards and processes within a narrow scope of work. Typically requires 3-5 years of experience and additional vocational or technical education.</li></ul>&nbsp;Education:&nbsp;&nbsp;<ul><li>A high school diploma or equivalent.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at American Career College. For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth. American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.&nbsp;

American Career College

Student Affairs Specialist

Job SummaryUnder the general supervision of the Director, Procurement, the Procurement Specialist will support all procurement-related functions Campuses and Campus Support Services. Assist in analyzing purchase history and company spend to consolidate vendors and improve operational efficiencies. Develop vendor relationships to ensure quality products, timely delivery and competitive pricing. Strong analytical and excellent communication skills.&nbsp;Essential Functions and Responsibilities<ul><li>Serve as the single point of contact for all Purchase Order (PO) related activities companywide.</li><li>Partner with finance, operations, and other departments to align purchases with budget(s).</li><li>Ability to review and negotiate POs with vendors to ensure fair and competitive pricing.</li><li>Prepare PO reports to help identify trends, consolidate vendors, and reduce costs.</li><li>Gather market trend data to help identify cost savings opportunities.</li><li>Accurately and timely place POs daily; ability to troubleshoot PO related challenges.</li><li>Track vendor PO SLA’s/KPI’s to ensure delivery of product(s) and service(s) on time.</li><li>Review POs and purchase history to help monitor annual spend.</li><li>Establish solid relationships with vendors and internal partners.</li><li>Monitor vendor inventory to ensure smooth supply chain operations.</li><li>Support strategic RFP/RFx process on key initiatives.</li><li>Ensure vendor compliance with procurement policies and quality standards.</li><li>Ability to self-direct, self-pace, and multi-task daily activities.</li><li>Maintain regular and timely attendance, report to work as scheduled and as required; ensure time worked and/or time-off is recorded properly.</li><li>Conduct job responsibilities in accordance with the standards set out in the Associate Handbook, University’s Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and state laws, and applicable professional standards.</li><li>Exercise care, proper use and maintenance of department equipment and supplies and identify unsafe conditions and make appropriate adjustments.</li><li>Maintain order, cleanliness and safety at work.</li><li>Collaborative, team player.</li><li>Perform other duties as assigned.</li></ul>Preferred Education, Certifications and LicensuresPreferred Experience and SkillsRequired Education, Certifications, and Licensures<ul><li>Associate or Bachelor’s degree in a related field preferred or 3-5 years of equivalent work experience.</li></ul>Required Experience and Skills<ul><li>Knowledgeable in procurement and supply chain management processes.</li><li>ERP software experience, e.g., Basware, Great Plains, Oracle preferred; report generation.</li><li>Microsoft Office suite experience including Intermediate MS Excel skills or higher.</li><li>Strong verbal, written and interpersonal communication skills.</li><li>Ability to work effectively in a highly diverse organization.</li><li>Familiarity with the Uniform Commercial Code.</li></ul>#LI-AM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Procurement Specialist

At American Career College, we share a passion for students and transforming healthcare education! As a faculty member for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.&nbsp;**Hours 11am-8pm**&nbsp;You will make an impact by:&nbsp;<ul><li>Answering all incoming calls, directing calls to appropriate individual or department, taking messages and/or handling caller’s inquiries whenever possible.</li><li>Opening building and retrieving general voicemail messages received during non-business hours and direct to appropriate person for follow-up.</li><li>Greeting incoming visitors, determining the nature of their business, and contacting individuals or departments to notify them of their presence.</li><li>Picking-up, date-stamping, sorting, and delivering in-coming and out-going mail and all general correspondence as needed.</li><li>Assisting in planning and preparation of meetings and conference room scheduling.</li><li>Performing general data entry function as required.</li><li>Maintaining the general filing system and filing all correspondence.</li><li>Monitoring and maintaining an adequate inventory of office supplies.</li></ul>Your Experience Includes:<ul><li>Minimum six months of experience performing receptionist or general clerical duties, communicating with the public by telephone and in person; or an equivalent combination of training and experience.</li><li>Experience with operation of a multi-line telephone system preferred and handling a high volume of telephone calls with courtesy, speed and accuracy.</li><li>Experience with computer and other standard office equipment.</li><li>Knowledge of basic office procedures.</li><li>Experienced with MS Office.</li></ul>Education:<ul><li>High school graduate required.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at American Career College. For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth. American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.&nbsp;

Receptionist

Reporting to the VP, Application Development in a multi-faceted, multi-location academic setting, the Director, Applications Development provides hands on technical and people leadership across web application engineering, AI enabled solutions, and application portfolio management for American Career College, West Coast University, and Administration. This role translates institutional strategy into a practical technology roadmap and delivers measurable outcomes that enhance student, faculty, and staff experiences. The Director partners closely with academic leaders, Information Technology pillar owners, and operations to prioritize investments, modernize platforms, and accelerate time to value—while maintaining strong security, privacy (FERPA), accessibility, and reliability standards. Conducts periodic reviews of the application portfolio and works with the Information Technology leadership team as well as the academic leaders to build business cases for enhancing technology necessary to anticipate institutional needs, enhance stability and/or improve price/performance. Works closely with information technology clients, information technology pillar owners, academic solutions architects, and information technology operations to ensure correct solutions are built and implemented.&nbsp;&nbsp;Essential Functions and Responsibilities:<ul><li>Strategy and Portfolio<ul><li>Own the Applications Roadmap across American Career College, West Coast University, and Administration; align initiatives, funding, and sequencing with institutional goals. Build business cases and total-cost-of-ownership analyses; manage investment trade offs and present executive-ready recommendations.</li></ul></li><li>Hands On Technical Leadership<ul><li>Provide architecture direction; review designs and code; lead proofs of concept; unblock complex issues. Set engineering standards: coding practices, testing, performance, security, documentation, and accessibility.</li></ul></li><li>AI and Data Solutions<ul><li>Deliver AI-enabled experiences using Azure OpenAI, Azure AI Search, vector stores, and Azure Machine Learning as appropriate. Establish AI application development patterns, prompt management, model evaluation, telemetry, and guardrails; lead Responsible AI governance with Security, Legal, and Compliance.</li></ul></li><li>Web and Application Development<ul><li>Lead development of React/TypeScript front ends and .NET 8/ASP.NET Core APIs and microservices. Leverage Azure services: App Service, Functions, API Management, Service Bus/Event Grid, Key Vault, Application Insights, Azure SQL/Cosmos DB, Storage, and optionally AKS/containers where justified. Ensure accessibility (WCAG 2.2), performance, resiliency, and scalability.</li></ul></li><li>Integration and Enterprise Platforms<ul><li>Drive API-first integration with SIS/ERP/CRM/HCM and LMS ecosystems (e.g., CampusNexus/CampusVue, Salesforce, Oracle HCM, etc). Implement data and event integration patterns; partner with Data/Analytics on Synapse/Fabric (or equivalent) where applicable.</li></ul></li><li>DevSecOps, Reliability &amp; Compliance<ul><li>Implement CI/CD (GitHub Actions or Azure DevOps), Infrastructure as Code (Bicep/Terraform), automated quality gates, and environment management. Embed security and privacy by design: threat modeling, secure SDLC, SAST/DAST/Secrets scanning, RBAC/least privilege with Entra ID, data classification/retention, and FERPA/PCI considerations. Establish SLOs/SLIs, observability (Application Insights/OpenTelemetry), incident response, and problem management.</li></ul></li><li>People, Partners &amp; Communication<ul><li>Hire, develop, and coach managers and engineers; foster an inclusive, high accountability culture. Lead vendor/partner strategy: evaluate solutions, negotiate SOWs, define SLAs, govern delivery, and track ROI. Communicate effectively across audiences—executive updates, stakeholder demos, written narratives, and technical deep dives.</li></ul></li></ul>&nbsp;Required Education:<ul><li>Bachelor degree in computer science, information systems, electronics engineering, voice/data communications, public/business administration, or a related field required; Master's degree preferred.</li></ul>&nbsp;Required Experience &amp; Skills:<ul><li>10+ years of progressive leadership in application development and delivery, including leading managers and multidisciplinary teams.</li><li>5+ years managing vendors/partners and complex program budgets.</li><li>Hands‑on expertise with: React and TypeScript; modern front‑end build tooling. .NET 6/7/8, ASP.NET Core, RESTful APIs, and integration patterns. Azure PaaS (App Service, Functions), API Management, Service Bus/Event Grid, Key Vault, Application Insights, Azure SQL/Cosmos DB; CI/CD with GitHub Actions or Azure DevOps; Infrastructure as Code (Bicep/Terraform).</li><li>Demonstrated delivery of AI‑enabled applications using Azure OpenAI/OpenAI APIs, vector search/Azure AI Search, and Responsible AI practices.</li><li>Exceptional communication skills: able to translate technical concepts into business outcomes for executives, faculty, and partners.</li><li>Experience with CampusVue, Salesforce CRM, Oracle HCM and Great Plains preferred.</li><li>Previous experience with higher education strongly preferred.</li><li>Demonstrates a high level of understanding of enterprise architecture discipline. Has in-depth knowledge of current and planned Information Technology systems portfolio.</li><li>Demonstrates a high level of business knowledge.</li><li>Ability to manage and work effectively in a highly ethnic and culturally diverse student and associate community.</li><li>Excellent analytical and organizational skills.</li><li>Strong communication skills, both written and verbal. Must be able to communicate technical matters into messages that can be broadly understood across the organization.</li><li>Strong customer service skills.</li><li>Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities.</li><li>Willingness to work a flexible schedule.</li><li>Ability to travel/drive locally on a weekly, daily and/or on an as needed basis.</li></ul>&nbsp;#LI-CM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Director, Applications Development

Reporting to the VP, Application Development in a multi-faceted, multi-location academic setting, the Senior Manager, Quality Assurance leads the QA strategy and execution across American Career College (ACC), West Coast University (WCU), and Administration value streams. Leads the end‑to‑end QA function across American Career College (ACC), West Coast University (WCU), and Administration in a multi‑campus, multi‑system academic environment. You will build and scale a blended onshore-offshore QA organization that safeguards quality for AI‑enabled experiences, modern web applications, and enterprise integrations spanning student, academic, and administrative value streams. This role is both strategic and hands‑on as you will set the QA vision and standards, implement automation and CI/CD quality gates, establish AI safety and evaluation practices, and deliver measurable improvements in reliability, accessibility, performance, and cost‑to‑serve. You will partner closely with product owners, engineering leaders, academic stakeholders, data/AI teams, Security and Compliance, and external vendors to turn institutional priorities into release‑ready outcomes. Success looks like predictable delivery across multiple concurrent initiatives, transparent quality metrics, Responsible AI guardrails in production, and a high‑performing, inclusive QA team operating effectively across time zones.&nbsp;&nbsp;Responsibilities:<ul><li>Quality Strategy &amp; Governance<ul><li>Own the QA strategy and roadmap across ACC, WCU, and Administration; align with institutional goals, portfolio priorities, and release calendars. Define risk‑based testing approaches, entry/exit criteria, and go/no‑go standards; establish OKRs/KPIs and publish executive‑ready scorecards. Standardize test plans, traceability, defect taxonomy/severity, and root‑cause analysis across value streams.</li></ul></li><li>AI/LLM Quality &amp; Safety<ul><li>Lead QA for AI features (student services chatbot/copilot, RAG policy/catalog search, document intake/extraction, content generation). Implement evaluation methods, partner with Security/Compliance to operationalize Responsible AI guardrails (Azure AI Content Safety, PII controls, approval workflows) and model telemetry.</li></ul></li><li>Test Automation &amp; Tooling<ul><li>Scale automation for UI, API, contract, and integration testing. Build CI/CD quality gates in Azure DevOps or GitHub Actions; maintain stable, versioned test environments and synthetic test data. Drive shift‑left quality with component/contract tests, mocking, and testability guidelines for engineers.</li></ul></li><li>Performance, Reliability, &amp; Observability<ul><li>Establish SLIs/SLOs and load/performance practices (k6/JMeter, Azure Load Testing) to ensure peak‑enrollment readiness. Integrate observability (Application Insights/OpenTelemetry) for release health, error budgets, and regression detection; lead incident and post‑incident quality improvements.</li></ul></li><li>Accessibility, Privacy, &amp; Security<ul><li>Ensure accessibility compliance (WCAG 2.2/Section 508) via automated checks (axe/Pa11y) and targeted manual audits. Champion FERPA‑aligned test data management, secrets management, and secure SDLC (SAST/DAST, dependency scanning).</li></ul></li><li>People Leadership &amp; Onshore–Offshore Delivery<ul><li>Hire, lead, and coach a blended onshore–offshore QA team (managers and ICs); define roles, career paths, and quality standards. Implement follow‑the‑sun operations, overlap hours, and disciplined handoff playbooks; track productivity and quality with transparent dashboards. Foster an inclusive, collaborative, high‑accountability culture focused on outcomes.</li></ul></li><li>Vendor &amp; Partner Management<ul><li>Lead QA engagement with vendors/partners; define SOWs, SLAs, acceptance criteria, and governance cadences (weekly checkpoints, QBRs). Validate third‑party deliverables and integrations meet functional, performance, security, privacy, and accessibility standards.</li></ul></li><li>Portfolio, Value Streams, &amp; Stakeholder Communication<ul><li>Coordinate QA delivery across multiple concurrent initiatives and value streams (Student Experience, Enrollment/Financial Aid, Academics/LMS, Administration/Shared Services). Translate technical quality topics into business terms; present risks, mitigations, and go/no‑go recommendations to executives and academic leaders. Collaborate with Architecture, Data/AI, and Operations to align scope, timelines, and success metrics.</li></ul></li></ul>&nbsp;&nbsp;Qualifications:<ul><li>Bachelor degree in computer science, information systems, electronics engineering, voice/data communications, public/business administration, or a related field required; Master's degree preferred.</li><li>7+ years of progressive QA experience, including 3+ years managing teams and running QA across multiple concurrent initiatives/value streams.</li><li>Hands-on expertise with Web stacks: React/TypeScript &amp; Azure Services.</li><li>Test automation: Playwright or Cypress; SpecFlow/NUnit/xUnit; Postman/Newman; contract testing with Pact.</li><li>CI/CD and environments: Azure DevOps or GitHub Actions; familiarity with IaC.</li><li>Demonstrated QA leadership for AI, including safety and evaluation practices.</li><li>Experience leading onshore–offshore QA delivery and managing vendors/partners.</li><li>Strong communication and stakeholder management skills; ability to influence executives, academic leaders, and technical teams.</li><li>Working knowledge of FERPA, accessibility (WCAG 2.2), and secure test data practices.</li><li>Experience with CampusVue, Salesforce CRM, Oracle HCM and Great Plains preferred.</li><li>Previous experience with higher education strongly preferred.</li><li>Demonstrates a high level of understanding of enterprise architecture discipline. Has in-depth knowledge of current and planned Information Technology systems portfolio.</li><li>Demonstrates a high level of business knowledge.</li><li>Ability to manage and work effectively in a highly ethnic and culturally diverse student and associate community.</li><li>Excellent analytical and organizational skills.</li><li>Strong communication skills, both written and verbal. Must be able to communicate technical matters into messages that can be broadly understood across the organization.</li><li>Strong customer service skills.</li><li>Ability to self-direct, self-pace, multi-task, and function well under pressure of deadlines and conflicting priorities.</li><li>Willingness to work a flexible schedule.</li><li>Ability to travel/drive locally on a weekly, daily and/or on an as needed basis.</li></ul>&nbsp;#LI-AM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Senior Manager, Quality Assurance

Summary:<ul><li>The Business Intelligence Analyst partners with operational groups across the organization on identifying opportunities for analytic reporting and dashboard solutions to provide operational groups with a single version of the truth of descriptive analytics.</li><li>Conducts research to determine best approach to collect required data to create key performance metrics including marketing, admissions, financial aid, retention, placement, tuition and scholarships, graduation rates, student learning, alumni, and other operational areas and relevant academic success factors to be used for decision making related to enhancing student outcomes and academic excellence.</li><li>Supports delivery and maintenance of reporting to support the entire student journey from marketing lead to alumni relations post-graduation.</li><li>Maintains knowledge of business systems and processes to leverage insights from data to optimize organizational opportunities.</li><li>Accelerates insight identification by providing high quality visualizations and leading analysis which guide end users’ interpretations of complex and sometimes muddled data.</li></ul>&nbsp; Responsibilities:<ul><li>Supports work for multiple projects, from analyzing requirements to designing, testing, deploying, and supporting users on a solution that meets those requirements.</li><li>Outputs include reports, dashboards, insights, recommendations, etc.</li><li>Hands-on with business intelligence software such as Power BI, Tableau, SAS Visual Analytics, etc.</li><li>Hands-on querying of Analytical Data Store, Trusted Data Store, and other data stores within the organization.</li><li>Exploration of other internal and external data sources as needed to fulfill requirements.</li><li>Documents business requirements based on customer requests to guide development of delivered solutions.</li><li>Collaborates with teams across the organization while evaluating, developing, and delivering solutions.</li><li>Provides clear communication and progress updates to internal teams and customers.</li><li>Tests, debugs, and evaluates enterprise software upgrade releases reporting issues to vendors and documenting end-user training materials and guides.</li><li>Interact with development teams while reviewing, testing, coding, and delivering final projects.</li><li>Supports, troubleshoots, and resolves customer-reported issues on enterprise solutions on a daily basis.</li><li>Interacts weekly with external vendor support teams of enterprise solutions.</li></ul>&nbsp;&nbsp;Qualifications:<ul><li>Bachelor degree in Computer Science, Information Systems or related field, or equivalent experience required; Bachelor' degree or above in Computer Science or Information System preferred.</li><li>Strong written and oral communication skills.</li><li>Ability to manage multiple projects and tasks simultaneously.</li><li>Excellent customer service.</li><li>Experience working with users developing business requirements.</li><li>Working knowledge of SQL and complex databases structures.</li><li>Experience designing, developing, implementing, and supporting enterprise applications.</li><li>Experience working in higher education preferred.</li><li>This is an onsite position where you will work in our administrative office in Irvine, CA on a daily basis.</li></ul>&nbsp;&nbsp;#LI-CM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Senior Business Intelligence Analyst

Job SummaryReporting to the Executive Director, Talent Acquisition, the Senior Talent Acquisition Partner is responsible for recruitment of candidates for American Career College, West Coast University, and Administration to include more senior roles as well as niche positions requiring a more specialized sourcing strategy. Working collaboratively in a multi-faceted, multi-location academic setting, the Senior Talent Acquisition Partner provides a comprehensive full life-cycle recruitment process that includes developing recruitment strategies, evaluating candidates through independent interviews to determine whether candidates would be a good fit, selecting qualified candidates to recommend to the hiring manager, consulting and guiding hiring managers through interviewing, selection, and placement functions as it relates to position control. Delivers high quality candidates. Assists with day-to-day guidance and direction on recruitment policies and procedures, championing an environment that promotes American Career College, West Coast University, and Administration as a premiere place to work. The Senior Talent Acquisition Partner may also participate with various projects that will move the talent function forward.&nbsp;Essential Functions and Responsibilities<ul><li>Provides exceptional client service and full lifecycle recruiting for American Career College, West Coast University and Administration. Establishes, cultivates, and maintains partnership with hiring managers in order to understand the department and its staffing strategies, and fulfill its recruitment needs. Demonstrates courtesy, diplomacy, and tact in interactions with internal and external customers.</li><li>Develops recruitment strategies that reflect current and future goals of the department to include senior level roles as well as niche positions requiring a more specialized sourcing strategy. Decides own sourcing techniques and methods to identify employees. Strategies may include, but are not limited to online recruitment, campus recruiting and job fairs, and targeted recruitment.</li><li>Consults with the hiring manager to determine the types of skills needed for the position. Decides who to recruit and develops complete and detailed search assignments (client engagement documents) with appropriate content/information, ensuring an understanding of job duties, responsibilities, and department requirements.</li><li>Determines effective recruitment methods based on their own experience and knowledge of a variety of sources. Executes their own recruitment strategies and aggressively recruits well-qualified candidates. Builds and maintains network of potential candidates through on-going relationship building such as pro- active market research, networking, and direct contacts with candidates via phone.</li><li>Utilizes independent judgment and discretion in evaluating candidates. Assesses resumes and credentials for appropriateness of skills, education, experience and knowledge in relation to the position to determine whether the candidate would be a good fit. Provides complete and accurate information to candidates about American Career College, West Coast University, Administration, the position, and benefits.</li><li>Interviews candidates via phone, zoom, or in person using their own questions which they develop to evaluate a candidate's skills, experience, personality, and knowledge and whether the candidate would be a good fit for the position. Creates prescreening questions and collaborates with hiring manager for approval. Exercises discretion to select candidates for the job opening. Decides which candidates to recommend to the hiring manager.</li><li>Prepares candidates for interviewing with specific hiring managers by providing detailed information on American Career College, West Coast University and Administration, business strategy, department background, job descriptions, and expectation-setting. Coaches candidates for interviews with specific hiring managers as appropriate. Manages and coordinates all communication with candidates.</li><li>Organizes, leads and documents post-interview debrief/feedback and post-mortems with interview teams and candidates. Evaluates feedback to determine whether further assessment of candidate is required and makes appropriate recommendations to hiring manager (e.g., such as recommending further interviews with certain members of department or recommending obtaining additional information from candidate regarding particular qualifications). Reviews the hiring manager's interview performance with each candidate to provide guidance to hiring manager regarding effective interview techniques.</li><li>Assesses results from background checks, references, certification and licensure, education, and other appropriate qualifying data established for the position to evaluate candidate and make recommendations to hiring managers consistent with policies and procedures.</li><li>Develops and implements a recruitment strategy, job posting optimization, recruitment marketing channel development, job board procurement, digital and non-digital employment marketing and comprehensive recruitment campaign planning.</li><li>Confers with the hiring manager regarding offers of employment and specific terms of the employment offer within the guidelines of the compensation policy. Extends offers of employment to selected candidates and engages in further negotiations as appropriate.</li><li>Maintains American Career College, West Coast University and Administration position control system with hiring manager. Complies with departmental approved budgets.</li><li>Leverages the Applicant Tracking System in conjunction with the life-cycle recruitment process including candidate sourcing, job position, requisition tracking and reporting.</li><li>Recommends ideas and strategies related to recruitment that will contribute to the long-range growth of American Career College, West Coast University and Administration.</li><li>Develops and maintains a network of contacts to help identify and source qualified candidates. Creates and fosters relationships with colleges and professional organizations to attract and recruit candidates.</li><li>Ensures the timely and cost-effective fulfillment of all open requisitions with quality talent, leads a proactive approach to updating hiring managers and key leadership regarding open positions.</li><li>Develops and utilizes a multitude of strategies for attracting talent including, but not limited to: social media, job boards, internet sourcing, college recruiting programs, participation in employment events and career fairs.</li><li>Maintains accurate and well-ordered documentation on candidates, searches, hiring managers' interactions, and other recruiting activities to ensure a safe and thorough audit if required. Collects and analyzes data on demographic and hiring activity for use in designing future recruitment plans.</li><li>Initiates and maintains excellent working relations within the Human Resources organization. Uses effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form. Provides information and responds in a timely manner.</li><li>Visits departments at each campus as appropriate to develop a thorough understanding of the department culture and to help potential candidates fully understand the opportunity at American Career College, West Coast University, and Administration.</li><li>Participates in the development of ongoing creative and cost-effective sourcing strategies. Researches and stays informed of trends and innovative recruiting techniques in order to be competitive in state-of-the- art recruiting practices.</li><li>Determines best practices and manner in which to promote American Career College, West Coast University, and Administration, such as recruitment functions, job fairs, and career events.</li><li>Works closely with Sr. Talent Acquisition Partner to select media and approaches to employment advertising such as internet web-postings, direct mail, and maintains accurate records, reports and files. Creates employment advertisements with assistance of marketing department.</li><li>Prepares and maintains departmental reports as assigned. (i.e., activity report, position control report, etc.)</li><li>Maintains professional affiliations as appropriate and participates in professional activities to keep current on developments in recruitment and the human resources field.</li><li>Conducts job responsibilities in accordance with the standards set out in the Company's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and state laws, and applicable professional standards.</li><li>Maintains regular and timely attendance, reports to work as scheduled and assures time worked and/or time-off is recorded properly.</li><li>Maintains established department policies, procedures and attends in-services and other required meetings.</li><li>Maintains confidentiality of all student, associate, and/or company information as required.</li><li>Exercises care, proper use and maintenance of department equipment and supplies and identifies unsafe conditions and makes appropriate adjustments.</li><li>Maintains order, cleanliness and safety at work.</li><li>May perform other duties as assigned.</li></ul>Preferred Education, Certifications and LicensuresPreferred Experience and SkillsRequired Education, Certifications, and Licensures<ul><li>Bachelor's degree in Human Resources, Business Administration or other related field required.</li></ul>Required Experience and Skills<ul><li>Three (3) to Five (5) years' experience in full life-cycle corporate recruiting and/or talent acquisition.</li><li>Demonstrated experience in applying leading recruiting practices and competency/behavioral-based assessment techniques and adept with using a variety of recruiting technologies to source talent, including experience in designing and executing social media, and employment branding strategies.</li><li>Proven track record of success in attracting a diverse array of qualified talent.</li><li>Demonstrated proficiency in Microsoft Office Suite, with emphasis on Access, Excel, and Word, and PowerPoint required.</li><li>Experience prioritizing multiple searches, projects and client relationships.</li><li>Experienced in all full lifecycle recruiting components including, but not limited to, sourcing, qualifying, networking, assessing, legal, relationship management, and due diligence.</li><li>Knowledge and extensive past use of a server-based applicant tracking system.</li><li>Experience with building and utilizing a variety of sourcing plans and tools, preparing, and presenting search strategies, and reporting on its ROI.</li><li>Excellent project management, writing, and verbal communication skills are required.</li><li>Evidence of strong principles and practices of recruitment including knowledge of local, state, and federal laws and regulations; recruitment, selection and placement; and position control processes.</li><li>Must be internet savvy and experienced in mining online databases to supply the most accurate information, reports and projections.</li><li>Proficient command of grammar, punctuation, spelling, and correct usage of the English language.</li><li>Ability to negotiate.</li><li>Excellent written and verbal skills for internal and external communications needs.</li><li>Demonstrated ability to build strong relationships and work across complex organizations in an environment of change.</li><li>Ability to innovate, thinks creatively, and fosters dialogue across diverse groups.</li><li>Excellent organizational and multi-tasking skills with solid attention to detail.</li><li>Ability to take initiative and work proactively.</li><li>Ability to manage and work effectively in a highly ethnic and culturally diverse student and associate community.</li><li>Excellent analytical and organizational skills.</li><li>Ability to demonstrate strong professional written and verbal communication and interpersonal skills.</li><li>Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities.</li><li>Ability to work with individuals at all levels of the organization.</li><li>Willingness to work a flexible schedule.</li><li>Ability to exercise good judgment.</li></ul>&nbsp;#HEJ #LI-MP1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

13 Administrative Staff Jobs in Orange County