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Asst Dir of Annual Giving, Telemarketing / Development Officer IWorking/Functional TitleAsst Dir of Annual Giving, TelemarketingPosition SummaryBasic Function: The Annual Giving department, within the MSU Alumni Office of University Advancement, manages annual giving activities for all colleges and units, including direct mail, telemarketing, and digital philanthropy. Annual Giving is seeking an Assistant Director to assist in the organization and operation of Greenline, a student-run telemarketing program, which solicits donations from alumni and friends of MSU. Responsibilities will include managing and monitoring the use of the automated telemarketing system (Vanilla Soft) and supervision of the student staff and managers. The Assistant Director will develop and maintain positive relations with all internal and external customers, including college development officers and deans. Additionally, the Assistant Director will be responsible for analyzing results and implementing new initiatives to increase results for fundraising and engagement of our alumni and friends populations. This position will require the ability to work evening hours and weekends.Characteristic Duties and Responsibilities:Directly reporting to the Senior Associate Director - Annual Giving, the Assistant Director of Annual Giving – Telemarketing will:Ensure the call center software systems and processes are effective and efficient:• Support the management of our calling software (VanillaSoft) and develop comprehensive training for student staff and managers.• Monitor and assess the data in the telemarking system to ensure that calling lists are current and accurate, in order to reduce prospect fatigue.• Oversee, coordinate, and resolve all issues regarding telemarketing computer system, its operations, and the data needed for effective calling.• Develop and maintain pledge processing procedures and other supportive mechanisms to ensure timely responses to donor/alumni pledges, requests, and concerns.• Develop and maintain procedures to handle prospective donor requests for information and expressions of concerns related to university programs, and to initiate written, telephone, or direct contact with such individuals, which will satisfy their requests and create an attitude conducive to giving to MSU.Plan for and assess the results of the University Advancement call center:• Develop and implement long-range and immediate plans for increasing revenue and donor participation for through a comprehensive telemarketing program.• Plan and execute a comprehensive annual calendar for multiple telemarketing segments. Tasks will include setting timelines and establishing goals, segmenting audiences, updating the calling database including the appropriate scripts and information sheets, caller screens, crafting pledge and acknowledgment letters, training student callers, and monitoring and reporting on results.• Integrate engagement activities into the call center calendar including setting leads for leadership annual giving and major gift officers, event invitations, and impactful stewardship outreach.• Make changes and enhancements to the telemarketing program to increase involvement and revenue from alumni, parents, students, friends, and employees of the university.• Develop written budget requests for the telemarketing program, monitor expenditures according to approved budget limitations, and maintain the cost-efficiency of the telemarketing program.• Conduct annual benchmarking with similar university programs and report statistical information, results, and effectiveness of MSU overall telemarketing programs and strategies.• Serve as the liaison between college directors of development and their respective deans regarding telemarketing specific priorities and addressing any issues for respective college programs.• Serve as the main liaison for telemarketing issues regarding vendors, systems, and inquiries from outside institutions.Supervise the student staff of the call center:• Ensure that student salary dollars are effectively spent and verify that managers and callers are adhering to the set schedules.• Create and monitor the weekly work schedule of the student managers and supervisors.• Regularly meet with and evaluate the student managers.• Oversee hiring of a diverse student staff, representative of the student body at MSU.• Responsible for providing regular training for all student staff so that they are familiar with and adhering to all university policy and procedures.Minimum RequirementsKnowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Communications, Public Relations, Marketing and/or Business; one to three years of related and progressively more responsible or expansive work experience in professional fund raising, public relations, marketing, higher education fund raising or a related field; or an equivalent combination of education and experience.Must be able to work during evening hours and weekends.Desired Qualifications• A bachelor’s degree in public relations, marketing, communication, or related fields.• Ability to recognize the importance of teamwork and foster a good working environment.• Excellent written and oral communication skills and strong interpersonal skills.• Excellent interpersonal skills.• Highly organized.If you have experience with the responsibilities outlined in this job description, or possess transferable skills, we encourage you to apply! We seek driven, successful fundraisers to join our team and contribute to our ambitious campaign.Equal Employment Opportunity StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.Required Application MaterialsResume and cover letterSpecial InstructionsIf you have any questions regarding this position, please contact Patricia Karam, Director of Talent Acquisition, at <a href="mailto:karampat@msu.edu" target="_blank">karampat@msu.edu</a>.Screening of applicants will continue until the position is filled.MSU is an equal-opportunity employer.#LI-PK1Work Hours8 am - 5 pm with some evenings and weekendsWebsite<a href="http://advancement.msu.edu/" target="_blank">Advancement.msu.edu</a>The Bidding Eligibility ends on 05/13/2025 at 11:55 PMTo apply, visit <a href="https://apptrkr.com/6212949" target="_blank">https://apptrkr.com/6212949</a> &nbsp;

Asst Dir of Annual Giving, Telemarketing / Development Officer I

Job Title Lecturer in Sales Requisition Number FE04512 Working Title Lecturer Department Name 8F240:Dept of Marketing and Supply Chain Work Location Lexington, KY Type of Position Faculty Position Time Status Full-Time Tenure Track Status Non-Tenure Track Required Education Master’s degree in marketing, business or a related field. Required Related Experience Classroom (or similar training) experience is preferred. Required License/Registration/Certification None Job Summary The Department of Marketing and Supply Chain at the University of Kentucky is pleased to invite applications for a Lecturer position beginning in August 2025. Candidates must hold a Master’s degree in marketing, business or a related field, and classroom (or similar training) experience is preferred. This position requires teaching four courses per semester and being involved in a departmental service activity. We are looking for an individual with the ability to design and teach Marketing courses in Personal Selling and Sales Management. Interest in other topics also be considered. Please include along with the Academic Profile: · Current curriculum vitae · Letter of interest · Contact information for three references Review of applications will begin immediately and will continue until the position is filled, with interviews beginning in May/June. Questions concerning the position may be directed to: Daniel Sheehan Kincaid Endowed Associate Professor of Marketing Department of Marketing and Supply Chain Chair Director of the Behavioral Research Lab University of Kentucky Gatton College of Business &amp; Economics The Gatton College of Business and Economics is nearing its 100th anniversary. Over that time, we have been preparing principled leaders for the global economy, producing high quality, influential research, and supporting economic growth in Kentucky and beyond. Accredited by the AACSB, Gatton proudly offers a full range of undergraduate, graduate and professional business and economics degrees and certificates in both a face to face an online format. We are housed in a 220,000 square foot state-of-the-art facility where the college accommodates the fastest growing student enrollment on UK’s campus, reaching over 4,000 students in Fall 2022. Through teaching, research, and outreach, the Gatton College has a direct, tangible influence on the lives of Kentucky’s citizens and people around the world. We are looking for professionals who embody the College’s tagline of “Blue Means Business”. Skills / Knowledge / Abilities Candidates must hold a Master’s degree in marketing, business or a related field, and classroom (or similar training) experience is preferred. Does this position have supervisory responsibilities? No Preferred Education/Experience Master’s degree in marketing, business or a related field, and classroom (or similar training) experience is preferred. Deadline to Apply Open Until Filled Yes Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

University of Kentucky

Lecturer in Sales

Job Title Student: Sales Representative/ Customer Service Representative (Proliferation Marketing) Requisition Number SE04156 Department Name 3J5SE: Student Employment Work Location Lexington, KY On Campus/Off Campus Off Campus Salary Range $2,520-$3,600 per month Type of Position Student Position Time Status Full-Time Preferred Education/Experience <ul><li>Proven customer support experience or experience as a client service representative.</li><li>High School Degree</li></ul> Hours per Week 40 hours Job Summary You must be a current UK student to apply to this position. This position is located off-campus with a local Lexington employer and is not affiliated with UK. We are seeking dedicated and customer-oriented Sales Representatives to act as a vital link between our company and our valued customers. If you are enthusiastic about providing accurate information, resolving issues, and ensuring the efficiency of scheduled installations, we want you on our team. The ideal candidate is not just a problem solver; they are empathetic, patient, and excellent communicators. After reviewing the job duties below and checking out our social media (or our company website if you do not have social media),<a href="https://linktr.ee/proliferationmarketing" target="_blank">https://linktr.ee/proliferationmarketing</a> if you believe this opportunity aligns with what you’re looking for, we’d love to hear from you! Please apply and then call our office at (859) 306-0076 to complete your pre screening interview. We’re available Monday through Friday between 10:00 AM and 6:00 PM. Looking forward to connecting with you! Responsibilities <ul><li>Identify and assess customer needs to ensure satisfaction.</li><li>Cultivate sustainable relationships with customer accounts through open and interactive communication.</li><li>Provide accurate, valid, and complete information using the appropriate methods and tools.</li><li>Meet personal and team sales targets for exceptional service.</li><li>Address customer complaints, offering timely solutions and alternatives within specified time limits; follow up to ensure resolution before installations are complete.</li><li>Maintain records of customer interactions, process accounts, and file documents.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Go the extra mile to engage customers proactively.</li></ul> Skills / Knowledge / Abilities <ul><li>Track record of exceeding quota.</li><li>Strong communication skills with an emphasis on active listening.</li><li>Customer orientation and the ability to adapt/respond to different types of characters.</li><li>Excellent communication and presentation skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li></ul> Deadline to Apply 05/31/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. Anticipated Start Date 04/22/2025

Student: Sales Representative/ Customer Service Representative (Proliferation Marketing)

Title:&nbsp;Sales Assistant Division: Provost's Office Department: Historic New Harmony FLSA Status:&nbsp;Non-Exempt Salary Range:&nbsp;$13.78/hour EEO Job Group:&nbsp;5 E6 Position Summary The University of Southern Indiana is accepting applications for&nbsp;Sales Assistant. This position will greet and provide information to guests; provide excellent customer service; operate cash registers; open and close the Atheneum, galleries, theatres and public areas; provide orientation programs; staff facility rentals and specialty events; and assist in maintaining museum shop inventory. Duties/Responsibilities&nbsp; <ul><li>Open and close Atheneum galleries, theatre and public areas. </li><li>Greet visitors; provide information about New Harmony and the surrounding area. </li><li>Process customer purchases. Key sales information into the cash register, compute authorized discounts, accept cash, checks and charge payments, make change, and issues receipts. Secure cash and media at the register. </li><li>Complete daily worksheets and transaction reports. </li><li>Assist in promotion of museum tours and merchandise. </li><li>Assist with school and group tour check-in. </li><li>Provide orientation program, including showing Historic New Harmony (HNH) film, and tour of galleries and upper deck. </li><li>Provide information and materials relating to the history and amenities of New Harmony. </li><li>Staff facility rentals and specialty events. </li><li>Assist in maintaining inventory including pricing merchandise, restocking shelves and arranging displays. </li><li>Assist with preparation of accounts receivable and complimentary tour forms. </li><li>Track number of visitors. </li><li>Assist in annual inventory. </li><li>Other duties as assigned.</li></ul> Required Knowledge and Skills <ul><li>High school diploma or GED required prior to hire date. </li><li>Ability to accurately handle sums of money, checks and credit cards; including counting change. </li><li>Excellent customer service skills. </li><li>Strong interpersonal and verbal communication skills. </li><li>Experience with computers, word processing, and email software. Must be adaptable, open to change and to considerable variety in the workplace.</li></ul> Preferred Knowledge and Skills <ul><li>General understanding of New Harmony history. </li><li>One year of retail experience.</li></ul> Regular Work Hours/Travel Requirements <ul><li>Standard work hours are part-time and may vary on a weekly basis. Hours are limited to 28 hours per week. Visitor Centers hours of operation are Tuesdays through Sundays (closed on Mondays), 9:30 a.m. to 5:00 p.m., March 1–December 23.</li><li>Occasional weekend hours required.</li><li>Occasional evening hours may be required.</li></ul> Application Process Click “Apply Now!” near the top right of this page to complete an application and upload application materials. Application materials should include: <ul><li>Resume</li></ul> Pre-Employment Screening A background check will be required for employment in this position. Authorization to Work in the United States USI typically will not sponsor an employment-related visa for this position. Interview Accommodations Persons with disabilities requiring accommodations in the application and interview process please contact the manager of Employment at <a href="mailto:mcweinzapf@usi.edu" target="_blank">mcweinzapf@usi.edu</a> or (812) 464-1840. Contacting the manager of Employment is intended for use in seeking disability-related accommodations only. For general applicant inquiries, contact Human Resources at <a href="mailto:HumanRes@usi.edu" target="_blank">HumanRes@usi.edu</a> or (812) 464-1815. EEO Statement The University of Southern Indiana is an&nbsp;EEO/AA employer. All individuals including minorities, women, individuals with disabilities and veterans are encouraged to apply.

4 Fundraising and Sales Jobs